FAQSite Survey & Measurement questions we are asked most
Is a signage site survey free?
Yes, in Dubai, Sharjah and Ajman the site visit is free. For other emirates, or where special access equipment is needed just to reach the sign zone, we confirm any charge when we book. Your itemised sign quote follows the survey, usually within 24 hours.
Is a site survey really necessary for a sign?
For any custom outdoor sign, building name or illuminated sign, yes. It is the only reliable way to confirm the real dimensions, wall build-up, obstacles and power before fabrication. For simple indoor signs or like-for-like face replacements, your photos and measurements are often enough, and we will tell you so.
How long does a survey take?
A single shopfront usually takes one to two hours on site, depending on access and how much of the building needs checking. A tower name, a site with pylons and wayfinding, or a survey with a night visit takes considerably longer. Multi-site audits are planned as routes, and we agree the visit plan with you in advance.
What do I receive after the survey?
A dimensioned record of the sign zone with annotated photos, notes on substrate, obstacles, power, driver position, access and orientation, and any concerns we spotted on the day. It feeds the shop drawings, the permit submission and the quote. On multi-site work you also receive a register comparing all branches.
Can you survey a unit that is still under construction?
Yes, and it often helps. An early survey from drawings and the partial site lets design and permits start sooner. We then re-check the critical dimensions once the bulkhead or facade is finished and before fabrication, because finishes routinely change sizes by tens of millimetres. We coordinate visits with your fit-out contractor.
Can I send my own photos and measurements instead?
Yes, for smaller jobs. Send a square-on photo of the zone, photos from the approach, the overall width and height, a close-up of the wall and a photo of the nearest power point, ideally with a tape measure in shot. We review them and tell you whether they are enough to quote or whether a visit is needed.
Can you resurvey a sign you installed for us earlier?
Yes. For signs we made and installed, we revisit the site with our original shop drawings and records, recheck the fixings, power, frame and condition, and photograph the sign at close range. That makes a rebrand, new face, relocation or replacement straightforward to price, and the new drawings build on what we already know about the wall.
Which areas do you cover for site surveys?
We survey across Dubai, Sharjah, Ajman, Abu Dhabi, Ras Al Khaimah, Umm Al Quwain and Fujairah from our factory in Ajman. Visits run Sunday to Thursday, 08:00 to 18:00, with evening visits arranged for illuminated signs and for sites that are only accessible after trading hours.